PRIVACY POLICY
Effective Date: January 24, 2026
Introduction & Scope
This Privacy Policy explains how Cloftech (“we”, “us”) collects, uses, and protects personal information when you visit our website or contact us through our forms.
This policy applies to visitors of the Cloftech website and people who submit inquiries through our contact or booking forms. “Personal Data” means information that identifies you or can reasonably be linked to you (for example: name, email address, phone number).
If you have questions about this policy, contact us at contact@cloftech.com.
Information Collected
We collect information in three ways: (1) information you provide directly, (2) information collected automatically when you use the website, and (3) information included in communications you send to us.
Categories of Personal Data
- Contact & Inquiry Data: Name, email address, company (if provided), phone number (if provided), subject, and the message you send us.
- Usage Data: IP address, browser type, device information, pages viewed, and approximate location derived from IP (as available).
- Cookies & Similar Technologies: Data stored in cookies or local storage used for essential site functionality and (if enabled) analytics.
| Category of Data Collected | Primary Purpose(s) of Collection |
|---|---|
| Contact & Inquiry Data | Responding to inquiries, scheduling calls, providing requested information |
| Company Details (optional) | Understanding context for your request and tailoring our response |
| Usage Data | Website performance, security monitoring, and improving user experience |
| Cookies | Essential functionality and (if enabled) analytics |
How Information is Used
We use your information to operate our website, respond to your requests, and improve our services.
We process your data for several key reasons:
- Responding to you: To answer questions, schedule meetings, and follow up on requests.
- Providing services: To discuss and deliver services you request or inquire about.
- Operating the website: To maintain site functionality and user experience.
- Security: To protect the site, prevent abuse, and troubleshoot issues.
- Analytics (if enabled): To understand aggregate usage and improve the site.
- Legal compliance: To meet legal obligations and enforce our rights.
Depending on your location, we rely on legitimate interests, your consent (where required), and/or steps taken at your request prior to entering a contract.
How Information is Shared
We do not sell your personal data. We only share personal data when needed to operate our website, deliver communications, or comply with legal obligations.
We may share your data with:
- Service Providers: Vendors that help us operate the website and respond to you (for example: hosting providers and email delivery providers).
- Legal Authorities: If required by law, such as in response to a subpoena or court order.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
We limit sharing to what is necessary for the stated purpose and require service providers to protect personal data.
Data Security
We implement reasonable technical and organizational measures designed to protect personal data from unauthorized access, loss, misuse, or alteration.
We implement a multi-layered security strategy, which includes:
- Encryption: Data is encrypted both in transit (using TLS) and at rest.
- Access Controls: We enforce strict role-based access controls and the principle of least privilege.
- Multi-Factor Authentication (MFA): Required for access to all critical systems.
- Regular Audits: We conduct regular security audits and vulnerability assessments.
- Employee Training: Our team receives ongoing training on data privacy and security best practices.
No method of transmission or storage is 100% secure. We cannot guarantee absolute security, but we work to protect your information.
International Data Transfers
Your information may be processed in countries other than the country where you live, including where our service providers operate.
Where required, we use appropriate safeguards for cross-border transfers (such as contractual protections) to help ensure an adequate level of protection.
Your Data Rights
Depending on your location, you may have rights regarding your personal data, including access, correction, deletion, and objection to certain processing.
| Your Right | How to Exercise It |
|---|---|
| Access your data | Request a copy of your personal data by emailing us. |
| Rectify incorrect data | Request correction of inaccurate information. |
| Erase your data | Request deletion of your data under certain conditions. |
| Restrict processing | Request that we limit how we use your data. |
| Data Portability | Receive your data in a machine-readable format. |
| Object to processing | Object to our use of your data for marketing or based on legitimate interests. |
| Withdraw Consent | Withdraw your consent at any time for future processing. |
To exercise your rights, email us at contact@cloftech.com. We may need to verify your identity before fulfilling certain requests.
Cookies and Other Tracking Technologies
We use cookies and similar technologies to make the site work and to remember preferences. We may also use analytics cookies (where enabled) to understand how visitors use the site.
You can control cookies through your browser settings. Disabling essential cookies may affect site functionality.
Data Retention
We retain inquiry and booking messages for as long as needed to respond and maintain our business records. Retention periods may vary depending on the nature of your request and legal requirements.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
We will post any updates on this page and indicate the new effective date. For major changes, we may notify you directly via email. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or want to exercise your rights, contact us:
- Company: Cloftech
- Address: 54-B, 1st Floor, Faisal Town, Lahore
- Email: contact@cloftech.com