Vulnerable Legacy FTP
The client relied on unpatched EC2-based FTP servers with single points of failure, posing severe security risks and compliance violations (SOC2).
Manual Transcoding Delays
Uploaded assets sat in limbo until operators manually started transcoding jobs, resulting in unpredictable turnaround times and missed SLAs.
Global Partner Access
External partners faced high latency and frequent connection drops, identifying a need for a globally accelerated, reliable ingress point.